What is a Business Intelligence Software Wiki
A business intelligence software wiki is simply an in-house deployment of a "wiki" designed specifically with the goal of helping the organization use or take advantage of a business intelligence software platform. The business intelligence software wiki can provide information to help users understand how to use the software, or it can be used to provide collaboration tools for company users. A business intelligence software wiki can also be deployed as a support system or in order to establish company-wide standards for Bi usage.
Why Use a Business Intelligence Software Wiki
The reasons for using a business intelligence software wiki are numerous, but the most beneficial comes from the fact that a business intelligence software wiki allows the organization to create a centralized knowledge repository that can be accessed from virtually anywhere in the company.d In this form then, the business intelligence software wiki is a support system that empowers BI users as they work with the platform and publish information to the company at large.
Business Intelligence Software Wiki as a Help System
The most obvious use for a business intelligence software wiki is as a help system. While most BI platforms come with built in help, the help available on a business intelligence software wiki can be significantly more tailored to the company's needs and the requirements of the users. A business intelligence software wiki that is used as a help system can significantly alleviate the amount of strain the business intelligence system places on the IT department. At its core, a business intelligence software wiki should provide users with an easy to understand means of creating and understanding reporting in the BI platform.
Business Intelligence Software Wiki as a Collaboration Tool
The business intelligence software wiki can also be deployed as a collaboration tool, giving users the ability to share information across departments and across the organization on best uses and on key elements of the BI system. This form of collaboration does not preclude the use of the business intelligence software wiki as a means of exchanging information and ideas ons specific reports and charts, but reporting and collaboration on reporting is typically the domain of the BI system, as such the business intelligence software wiki is not really the platform of choice for this type of collaboration.
Business Intelligence Software Wiki as a Support System
As a support system the business intelligence software wiki can go well beyond use as a simple help system. In a support role the business intelligence software wiki can also provide information on best practices and examples on how to use data visualizations. As a support system the business intelligence software wiki can provide contextual information for users from the perspective of other suers. This use for a business intelligence software wiki complements the use of the business intelligence software wiki as a help system and can be best associated with best practices.
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